FAQ

What makes NativaStep™ shoes special?
Our footwear is designed to mimic natural barefoot movement. They are flexible, lightweight, and shaped to follow the natural anatomy of the foot.

Are NativaStep™ shoes good for toddlers?
Yes. Soft, flexible, barefoot-style shoes support healthy foot development and proper posture.

What sizes do you offer?
We currently offer toddler sizes, and adult barefoot models are coming soon. Size details are available on each product page.

How long does shipping take?
Standard international delivery usually takes 7–15 business days.

Can I track my order?
Yes. Once your order is shipped, you will receive a tracking link via email.

What if I ordered the wrong size?
Contact us at info@nativastep.com and we’ll help you arrange an exchange or solution.

Do I pay customs duties?
Buyers are responsible for any import taxes or duties charged by their country (if applicable).